Inspection and verification
WARNING: Diagnosis using the substitute method from a donor vehicle is NOT ALLOWED. The substitution of control units does not guarantee confirmation of the fault and, in addition, may cause additional faults in the tested vehicle and (or) in the vehicle from which the blocks are removed.
1. Perform a visual inspection for obvious mechanical or electrical damage.
Mechanical | Electrical part |
2. If a clear cause for a observed or customer-reported issue is found, resolve the issue before proceeding to the next steps (if possible).
3. If the cause is not visually obvious, check for DTCs and refer to the DTC Index.
DTC index
NOTE: If the control unit/gearbox is suspected to be defective and the vehicle is still under manufacturer warranty, refer to the warranty manual before installing a new unit/gearbox (section B1.2) or determine if there is an existing repair prior approval program.
NOTE: Universal Scan Tools cannot read the listed codes or can only read 5-digit codes. Match the five digits from the scan tool with the first five digits of the listed seven-digit code to identify the problem (the last 2 digits give additional information read by the diagnostic system approved by the manufacturer).
NOTE: Always use a digital multimeter when performing voltage or resistance tests (DMM) to three decimal places and a valid calibration certificate. When checking resistance, be sure to consider the resistance of the DMM wires.
NOTE: Before starting diagnostic programs using troubleshooting tests, check and correct major problems.
NOTE: Inspect the connectors for signs of water intrusion and their pins for damage and (or) traces of corrosion.
NOTE: If DTCs are logged and there is no problem after performing troubleshooting tests, an intermittent problem may be the cause. Be sure to check for loose connections and corroded contacts.
Description and operation
For a detailed description of the Terrain Response system, please refer to the relevant section «Description and operation» in the workshop manual. For more information, see chapter: Optimizing vehicle suspension and handling characteristics (204-06 Optimization of vehicle suspension and handling characteristics, Description and principle of operation).
DTC | Description | Possible reason | Action |
C1A00-46 | Calibration memory / control unit parameter failure | Correct the cause of this DTS code before attempting any other troubleshooting. Write down any registered DTCs and reset them. With the ignition on, select the Terrain Response special program, turn the ignition off and on again, and check that the selected special program is still running. If the selected Terrain Response Special Program is inactive and reverts to the General Program, verify that a DTC is set (DTC). Repeat the procedure one more time. If the DTC is still present, install a new Terrain Response rotary switch and control module. If this unit is suspected, refer to the warranty policy and procedures manual. | |
C1A01-96 | LED indicator circuit - internal component failure | NOTE: If the system went into safe mode by default due to another problem, the indicator will not turn on. The fault does not cause the system to switch to safe mode by default. See section "Description and operation" repair manuals. Check the Terrain Response system, special program indicators. One or more indicators may not be working correctly. With the engine running, turn the Terrain Response switch to all five programs one by one and verify that the corresponding special program lights do not turn on. The rotary switch and Terrain Response control module may be faulty, check and install a new switch and Terrain Response control module if necessary, see the new module/component installation note at the beginning of the DTC index. | |
C1A02-94 | Rotary switch stuck in middle position: operation not as expected | NOTE: There may be a driver problem and the Terrain Response Rotary Switch should not be replaced. Check for any foreign object preventing the Terrain Response Rotary Switch from working properly. Start the engine, rotate the Terrain Response rotary switch until it locks, and wait 60 seconds. Stop the engine, clear the DTCs and check again | |
U0073-88 | Bus shutdown "A" control unit data transmission: bus off | Refer to electrical circuit diagrams and check CAN circuit for open circuit, short to ground, short to power, repair/replace as needed. Perform a network integrity check using the manufacturer approved diagnostic system. Verify that the system is functioning properly and that the DTC is no longer set. | |
U0100-87 | Lost communication with ECM/PCM "A": missing message | Check for engine control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reconfigure the engine control module using the manufacturer approved diagnostic system. Refer to the wiring diagrams to check the engine control module power and ground lines for an open circuit. Check for an open circuit in the engine control module, low voltage in the high speed CAN bus circuit. Check for an open circuit in the engine control module, high voltage in the high speed CAN bus circuit, repair if necessary. | |
U0101-87 | Loss of communication with the transmission control unit (TCM): missing message | Check for transmission control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reconfigure the transmission control module using the manufacturer's approved diagnostic system. Refer to the electrical diagrams and check the power and ground lines of the transmission control module for an open circuit. Check for an open circuit in the transmission control module, low voltage in the high speed CAN bus circuit. Check for an open circuit in the transmission control module, high voltage in the high speed CAN bus circuit, repair as necessary. | |
U0121-87 | Loss of communication with the anti-lock brake system control unit (ABS): no message | Using the manufacturer's recommended diagnostic system, check the anti-lock brake system control module for DTCs and refer to the appropriate DTC index. Perform a network integrity check using the manufacturer approved diagnostic system. Reconfigure the anti-lock brake control module using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check the power and ground circuits of the anti-lock brake system control module for an open. Check for an open in the high speed CAN bus low voltage circuit of the anti-lock brake control module. Check for an open in the high speed CAN bus high voltage circuit of the anti-lock brake control module, repair if necessary. Possible malfunction of the anti-lock brake system control unit. Check and, if necessary, install a new anti-lock brake control module - refer to the new module/component installation note at the beginning of the DTC index. Verify that the system is functioning normally and that the DTC is no longer set. | |
U0136-87 | Lost Communication With Rear Differential Control ECU: Missing Message | Check for rear differential control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reconfigure the rear differential control module using the manufacturer approved diagnostic system. Refer to the wiring diagrams to check the power and ground lines of the rear differential control module for an open circuit. Check for an open in the low voltage circuit of the high speed CAN bus of the rear differential control module. Check for an open in the high speed CAN bus high voltage circuit of the rear differential control module, repair as necessary. It is possible that the rear differential control unit is faulty. Check and install a new rear differential control module as required - see the new module/component installation note at the beginning of the DTC index. Verify that the system is functioning normally and that the DTC is no longer set. | |
U0140-87 | No Communication with Body Control Module: Missing Message | Check for body control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning. Perform a network integrity check using the manufacturer approved diagnostic system. Reconfigure the body control module using the manufacturer approved diagnostic system. Refer to the wiring diagrams to check the body control module power and ground lines for an open circuit. Check for an open in the high speed CAN bus low voltage circuit at the body control module. Check for an open in the high speed CAN bus high voltage circuit at the body control module, repair as necessary. It is possible that the body control module is faulty. Check and install a new body control module as required - see the new module/component installation note at the top of the DTC index. Verify that the system is functioning properly and that the DTC is no longer set. | |
U0300-55 | Control unit internal software incompatibility: not configured | Using the manufacturer's approved diagnostic system, check the CAN bus configuration in the Terrain Response ECU and software versions - update if necessary. If there are similar DTCs from other units, there may be a malfunction of the CAN bus or the electronic control unit of the CAN bus controller - check the operation of the CAN bus, e | |
U0401-94 | Invalid Data Received from Engine Control Module/Powertrain Control Module (ECM/PCM): work not as expected | Check for engine control module DTCs using the manufacturer's approved diagnostic system and refer to the DTC index for their meaning; troubleshoot if necessary. Check that the system is working properly and the DTC is not re-logged. | |
U0402-94 | Incorrect data received from the transmission control unit: operation is not as expected | Check for transmission control module DTCs using the manufacturer's approved diagnostic system and refer to the DTC index for their meaning; troubleshoot if necessary. Check that the system is working properly and the DTC is not re-logged. | |
U0415-94 | Invalid data received from the anti-lock brake system control unit (ABS): work not as expected | Using the manufacturer's recommended diagnostic system, check the anti-lock brake system control module for DTCs and refer to the appropriate DTC index. Troubleshoot if necessary. Verify that the system is functioning properly and that the DTC is no longer set. Possible malfunction of the anti-lock brake system control unit. Check and, if necessary, install a new anti-lock brake control module - refer to the new module/component installation note at the beginning of the DTC index. | |
U0437-94 | Invalid data received from the rear differential control unit: operation is not as expected | Check for rear differential control module DTCs using the manufacturer approved diagnostic system and refer to the DTC index for their meaning; troubleshoot if necessary. Verify that the system is functioning properly and that the DTC is no longer set. It is possible that the rear diff is bad. Check and, if necessary, install the rear differential unit - see the new unit/component installation note at the beginning of the DTC index. | |
U2012-4A | Parameter (options) vehicle configuration: Wrong component installed | Using the manufacturer approved diagnostic system, check the vehicle configuration file and correct if necessary. Check if the installed components match the vehicle configuration, correct if necessary. Verify that the system is functioning properly and that the DTC is no longer set. |
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