NOTE: Check the condition and level of charge of the vehicle's battery before admitting any element of the charging system is faulty. For more information, see the Battery Care Guide.
Mechanical factors | Electrical Factors |
2. If there is an obvious cause for a problem you identified or described by a customer, resolve it before proceeding with the next steps (if possible).
3. If the cause is not visually obvious, check for DTCs and refer to the Diagnostic Trouble Code Index (DTC).
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