NOTE: If a control module or component is suspected and the vehicle continues to be covered by the manufacturer's warranty, refer to the warranty manual before installing a new module/component (subsection B1.2), or determine if there is any previously approved special program in operation.
NOTE: Universal Scan Tools cannot read the listed codes or can only read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7 digit code to identify the problem (the last 2 digits give additional information read by the diagnostic system approved by the manufacturer).
NOTE: Always use a digital multimeter when performing voltage or resistance tests (DMM) accurate to three decimal places and with a modern calibration certificate. When testing resistance, always consider the resistance of the DMM wires.
NOTE: Before starting diagnostic programs using Pinpoint tests, check and correct basic problems.
NOTE: If DTCs are logged and there is no problem after performing Pinpoint tests, an intermittent problem may be the cause. Always check for loose connections and corroded contacts
| DTC | Description | Possible reason | Action |
| B117C07 | Raising the tailgate window | Mechanical failure | Check rear window mechanism for mechanical failure |
| B117C72 | Raising the tailgate window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
| B117C73 | Raising the tailgate window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
| B117C92 | Raising the tailgate window | Performance problems or incorrect operation | Refer to the electrical diagrams and check the power and ground circuit of the rear door module |
| B117D72 | Lowering the tailgate window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
| B117D73 | Lowering the tailgate window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC is repeated, install a new rear door module, refer to the new module installation note at the top of the DTC Index. |
| B117E07 | Raising the front door window | Mechanical failure | Check front window mechanism for mechanical failure |
| B117E72 | Raising the front door window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B117E73 | Raising the front door window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B117F72 | Lowering the front door window | Jamming of the actuator in the open position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B117F73 | Lowering the front door window | Jamming of the actuator in the closed position | Clear the DTC and recheck. If the DTC repeats, install a new Driver/Passenger Door Module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| B118929 | Front door window position sensor | Invalid signal | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
| B118A29 | Rear window position sensor | Invalid signal | Perform the pinpoint test associated with this DTC using the manufacturer's approved diagnostic system. |
| B11D183 | LIN bus - electrical circuit "WITH" | Wrong calculated checksum value for the signal | Refer to the electrical diagrams and check the LIN electrical circuit between the driver's switch box and the driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| B11D186 | LIN bus - electrical circuit "WITH" | Invalid signal | Refer to the electrical diagrams and check the LIN electrical circuit between the driver's switch box and the driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| B11D187 | LIN bus - electrical circuit "WITH" | No message | Refer to the electrical diagrams and check the LIN electrical circuit between the driver's switch box and the driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| B1A9883 | LIN bus - electrical circuit #1 | Wrong calculated checksum value for the signal | Perform the pinpoint tests associated with this DTC using the manufacturer's approved diagnostic system. Refer to the electrical diagrams and check the LIN electrical circuit between driver's side rear door module and driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| B1A9886 | LIN bus - electrical circuit #1 | Invalid signal | Refer to the electrical diagrams and check the LIN electrical circuit between driver's side rear door module and driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| B1A9887 | LIN bus - electrical circuit #1 | No message | Refer to the electrical diagrams and check the LIN electrical circuit between driver's side rear door module and driver's door module (DDM) for a short/open, clear the DTC and retest. If the DTC persists, install a new switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| C1B1411 | Sensor Power #1 | Short circuit to ground | Refer to electrical circuit diagrams and check front door window sensor power circuit for short to ground |
| C1B1415 | Sensor Power #1 | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the front door window sensor power circuit for a short to battery or open circuit |
| C1B1511 | Sensor Power #2 | Short circuit to ground | Refer to electrical circuit diagrams and check rear door window sensor power circuit for short to ground |
| C1B1515 | Sensor Power #2 | Short circuit to battery + or break | Refer to the electrical circuit diagrams and check the rear door window sensor power circuit for a short to battery or open circuit |
| U030000 | Internal control module software incompatibility | Received an invalid configuration message | Configure the CJB using the manufacturer's approved diagnostic system. Clear the DTCs and recheck. If the DTC is still logged, the driver/passenger door module is suspect (DDM/PDM); refer to the new module installation note at the top of the DTC Index. |
| U201324 | Switch block | Signal hang at high voltage | Perform the pinpoint tests associated with this DTC using the manufacturer's approved diagnostic system. Clear the DTC and recheck. If the DTC persists, install a new driver's door switch block. For more information, refer to: Driver's Window Power Window Control Switch (501-11 Glass, frames and mechanisms, Removal and installation). |
| U201444 | Control module hardware | Data memory failure | Install a new driver/passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
| U210000 | Primary configuration not configured | Lack of variant information | Configure Driver/Passenger Door Module Configuration (DDM/PDM), using the diagnostic system approved by the manufacturer. |
| U300049 | control module | Internal electronic fault | Install a new driver/passenger door module (DDM/PDM), refer to the new module installation note at the top of the DTC Index. |
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