Inspection and verification
1. Check the validity of the customer's complaint.
2. Perform a visual inspection for obvious signs of mechanical or electrical damage.
Mechanical factors | Electrical Factors |
3. If an obvious cause of a problem you identified or described by a customer is found, resolve it before proceeding to the next steps (if possible).
4. Use an approved diagnostic system or scan tool (tester), to read all diagnostic trouble codes (DTC) before going to the Symptom Table or DTC Index.
Clear all DTCs after troubleshooting.
Symptom table
Symptom | Possible reasons | Action |
The crankshaft of the engine scrolls, but flashes do not occur | Check the level and condition of the fuel. For information on ignition system checks, refer to the relevant section in the workshop manual. Check for injector DTCs. CKP and wiring harness checks. Refer to the relevant section in the workshop manual. If a module is suspected, refer to the warranty policy and procedures manual. | |
The crankshaft of the engine scrolls, there are flashes, but the engine does not start | For information on purge valve checks, refer to the appropriate section in the service station manual. Check for injector DTCs. For information on ignition system checks, refer to the relevant section in the workshop manual. | |
Difficult cold start | For battery information, refer to the appropriate section in the workshop manual. For information on CKP sensor checks, refer to the appropriate section in the workshop manual. Check for injector DTCs. For information on purge valve checks, refer to the appropriate section in the service station manual. | |
Difficulty starting when hot | Check for injector DTCs. For fuel temperature sensor, IAT sensor, and MAF sensor checks, refer to the appropriate section in the workshop manual. For information on purge valve and ignition system checks, refer to the appropriate section in the workshop manual. | |
Difficulty starting after a hot soak (the vehicle remains stationary for a while after the engine has reached operating temperature) | Check for injector DTCs. For fuel temperature sensor, IAT sensor, and MAF sensor checks, refer to the appropriate section in the workshop manual. For information on purge valve and ignition system checks, refer to the appropriate section in the workshop manual. | |
Engine stalls shortly after starting | Check engine ventilation system. Check the operation of the ECM relay. For MAF and FRP sensor and ignition system checks, refer to the appropriate section in the workshop manual. For information on the air intake system and fuel lines, refer to the appropriate section in the workshop manual. | |
Engine acceleration lag/poor acceleration | For information about the fuel pump and fuel lines, refer to the appropriate section in the workshop manual. Check for injector DTCs. For air intake system, TP sensor, and APP sensor checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program on the approved diagnostic system for throttle motor checks. For information on ignition system checks, refer to the relevant section in the workshop manual. Check for DTCs for HO2 sensors, refer to the DTC Index. For gearbox information, refer to the appropriate section in the workshop manual. Check the travel of the accelerator pedal. | |
Backfires in the engine | For information about the fuel pump, fuel lines and air intake system, refer to the appropriate section in the workshop manual. For MAF sensor and APP sensor checks, refer to the appropriate section in the workshop manual. Check for DTCs for HO2 sensors, refer to the DTC Index. For information on ignition system checks, refer to the relevant section in the workshop manual. | |
Engine Jerks | For information about the fuel pump and fuel lines, refer to the appropriate section in the workshop manual. For MAF sensor and TP sensor checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program on the approved diagnostic system for throttle motor checks. For information on ignition system checks, refer to the relevant section in the workshop manual. | |
Detonation / knocking in the engine | For information about the fuel pump and fuel lines, refer to the appropriate section in the workshop manual. For FRP sensor, MAF sensor, and knock sensor checks, refer to the appropriate section in the workshop manual. Check for DTCs for HO2 sensors, refer to the DTC Index. For information about the air intake system, refer to the appropriate section in the workshop manual. If a module is suspected, refer to the warranty policy and procedures manual. | |
Lack of throttle response | For information on APP sensor and TP sensor checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program on the approved diagnostic system for throttle motor checks. | |
Poor throttle response | For APP sensor, TP sensor, ECT sensor, and MAF sensor checks, refer to the appropriate section in the workshop manual. For gearbox information, refer to the appropriate section in the workshop manual. For air intake system checks, refer to the appropriate section in the workshop manual. For information on ventilation system checks, refer to the relevant section in the service station manual. |
DTC index
NOTE: Universal Scan Tools may not read the listed codes or may only read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7 digit code to identify the problem (the last 2 digits give additional information read by the approved diagnostic system).
NOTE: For a complete list of ECM DTCs, refer to Section 303-14 - "Electronic engine controls" in the workshop manual.
DTC | Description | Possible reasons | Action |
P017100 | Too much lean in the system (cylinder bank 1) | Check the air intake system for leaks, etc. Check the fuel system for reduced capacity, DTCs, etc. Check the exhaust system for leaks, etc. Check for DTCs for the fuel vapor control system | |
P017200 | Too much enrichment in the system (cylinder bank 1) | Check the air intake system for reduced capacity, etc. Check the fuel system for leaks, DTCs, etc. Check the condition of the oil. Check for DTCs for the MAF sensor and the fuel vapor control system. | |
P017400 | Too much lean in the system (cylinder bank 2) | Check the air intake system for leaks, etc. Check the fuel system for reduced capacity, DTCs, etc. Check the exhaust system for leaks, etc. Check for DTCs for the fuel vapor control system. | |
P017500 | Too much enrichment in the system (cylinder bank 2) | Check the air intake system for reduced capacity, etc. Check the fuel system for leaks, DTCs, etc. Check the condition of the oil. Check for DTCs for the MAF sensor and the fuel vapor control system. | |
P020100 | Cylinder No. 1 injector open circuit | For information on fuel system checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
P020200 | Cylinder No. 2 injector open circuit | For information on fuel system checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
P020300 | Cylinder No. 3 injector open circuit | For information on fuel system checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
P020400 | Cylinder No. 4 injector open circuit | For information on fuel system checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
P020500 | Cylinder No. 5 injector open circuit | For information on fuel system checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
P020600 | Cylinder No. 6 injector open circuit | For information on fuel system checks, refer to the appropriate section in the workshop manual. Refer to the guided diagnostic program for this code on the approved diagnostic system. | |
P210129 | Throttle Actuator A Control Motor Circuit Range/Performance Problems | Throttle, gearbox or motor sticking | Check for fuel system DTCs and a message on the instrument panel. Repair if necessary. If problem persists, replace throttle body. Refer to the relevant section in the workshop manual. |
P210164 | Throttle Actuator A Control Motor Circuit Range/Performance Problems | Throttle, gearbox or motor sticking | Check for fuel system DTCs and a message on the instrument panel. Repair if necessary. If problem persists, replace throttle body. Refer to the relevant section in the workshop manual. |
P210329 | Throttle Actuator A Control Motor Circuit High Voltage | Check the electric throttle body and circuits. Refer to the electrical manual. Clear the DTCs and check for correct operation. Refer to the guided diagnostic program for this code on the approved diagnostic system. If ECM is suspected, refer to the warranty policy and procedures manual. | |
P210364 | Throttle Actuator A Control Motor Circuit High Voltage | Check the electric throttle body and circuits. Refer to the electrical manual. Clear the DTCs and check for correct operation. Refer to the guided diagnostic program for this code on the approved diagnostic system. If ECM is suspected, refer to the warranty policy and procedures manual. | |
P210500 | Throttle Actuator Control System - Forced Engine Shutdown | Throttle MIL request due to fuel cut | Check for DTCs indicating the cause of the fuel cut. Follow the steps for these DTCs. |
P210629 | Throttle Motor Control System - Forced Engine Shutdown | Throttle MIL request due to fuel cut | Check for DTCs indicating the cause of the fuel cut. Follow the steps for these DTCs. |
P210664 | Throttle Actuator Control System - Forced Power Limitation | Intentional limitation of performance (emergency mode "limp home") | Check for fuel system DTCs and a message on the instrument panel. Repair if necessary. If problem persists, replace throttle body. refer to the relevant section in the workshop manual. |
P211800 | Throttle Actuator Control Motor Operating Range/Current Problems | Refer to the electrical manual and check the wiring between the ECM and the throttle actuator. Refer to the guided diagnostic program for this code on the approved diagnostic system. If an ECM malfunction is suspected, refer to the Warranty Policy and Procedures Manual. | |
P211900 | Throttle Body Operating Range/Performance Issues in Throttle Actuator Control Aspect | Throttle spring failure | Check the throttle return spring on the throttle body. Repair/replace as needed. Check for fuel system DTCs and a message on the instrument panel. Repair if necessary. If problem persists, replace throttle body. refer to the relevant section in the workshop manual. |
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