2. Visually inspect for obvious mechanical and electrical problems.
Mechanical factors | Electrical Factors |
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3. If an obvious cause of a problem that you identified or described by the customer is found, resolve it before proceeding to the next steps (if possible).
4.
NOTE: Universal Scan Tools cannot read the listed codes or can only read 5-digit codes. Match the 5 digits from the scan tool with the first 5 digits of the listed 7 digit code to identify the problem (the last 2 digits give additional information read by the diagnostic system approved by the manufacturer).
Use an approved diagnostic system or scan tool (tester), to retrieve all DTCs before referring to the symptom table or DTC index (DTC).
Since DTCs are stored in more than one module, a complete vehicle data readout is recommended.
Clear all DTCs after troubleshooting.
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