Inspection and verification
1. Check the customer's complaint.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual check
Mechanical elements |
electrical equipment |
• Starter • Engine (rotates freely) |
• Accumulator battery • Fuses • Fuse circuit 5, under seat fuse box • Main fuse • Starter relay • Harness (s) electrical wiring • Damaged, loose or corroded electrical connectors • Ignition switch • Generator • The engine control unit (ECM) |
3. If an obvious cause of the problem you identified or described by the client is found, eliminate it before proceeding to further actions (if possible).
4. Read all DTCs before referring to the symptom table or DTC index (DTC) using an approved diagnostic system or scan tool.
- Clear all DTCs after troubleshooting.
Symptom table
sign | Possible reasons | Operation |
Engine won't crank (starter does not turn) | Check the condition and charge of the battery. Check for DTCs (DTC), indicating a malfunction of the immobilizer. Check the electrical circuits of the starter relay, ignition switch and alternator. Refer to electrical manuals. Check if the engine turns freely. | |
Engine won't crank (starter rotates) | Check starter installation (tightening of fastening elements, correct location of the starter relative to the engine, etc.). Check the flywheel/faceplate ring gear for damage, foreign objects, etc. | |
Engine cranks too slowly | Check the condition and charge of the battery. Check starter electrical circuits. Refer to electrical manuals. Check the brand and condition of the engine oil. | |
Engine cranks too fast | Low compression in the engine | Check up a condition of the engine and a compression in cylinders. |
Increased starter noise | Check starter installation (tightening of fastening elements, correct location of the starter relative to the engine, etc.). Check the condition of the starter housing. Check the flywheel/faceplate ring gear for damage, foreign objects, etc. |
See section 100-00 for a complete list of DTCs that can be logged in the vehicle. For more information, see: How to use this manual (100-00 General information, Description and principle of operation).
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